Our CAP (Corrective Action Plan) procedure provides a formal, interactive, and online means for team leaders to account for violations and the actions necessary to correct them. Team leaders take ownership by entering the corrective actions taken, the person responsible for the action, and the date for the action to be completed. After saving the CAP plan, supervisors are able to see the information entered and accept or reject the proposed corrective actions. Upon acceptance, the Everclean auditor will validate the issue was fixed at the next routine visit.